FAQ Berlin Convention Finder

The English version is not considered a separate listing, but rather the same listing in another language. This ensures that your services are also visible to international event planners.

We recommend always creating the English version in parallel with the German listing to keep both language versions complete and up to date.

To get started straight away, go to your dashboard and select “Translate” from the drop-down menu to the right of your listing.

Click on your user account in the top right-hand corner on the homepage.

Scroll down to the “Change provider model” button.

There you can select your preferred subscription model.

A downgrade to a lower subscription level ("Light" or "Basic") is only possible at the end of the year. Notice of cancellation must be submitted by email to berlinconventionfinder@visitberlin.de no later than 30 November of the current year (4 weeks before year-end). Your subscription will then automatically switch to the selected model on 01.01. of the following calendar year.

• Light (free of charge)
  1 free listing per category: venues (conference hotels and event locations),
  suppliers and incentive providers

• Basic
  Each additional listing: 240 €/year

• Pro
  Each additional listing: 480 €/year

The Highlight Label is available to you if you are a supplier using the Pro model. It allows you to mark your services as a highlight, helping you gain extra visibility among event planners using the Berlin Convention Finder.

To activate the Highlight Label:

1. Log in to your dashboard.
2. Go to “My entries”.
3. Tick the box next to the entry you wish to highlight.

The selected entry will then appear as a highlight in both the German and English versions.

No. Photos only need to be uploaded once in the German section. They will automatically be included in the English entry as well.

However, for the English entry, it’s a good idea to translate the image alt text into English too. This helps make your listing more accessible.

If you can’t find your listing in the Berlin Convention Finder, it’s usually because your changes are still marked as “Draft” and haven’t yet been submitted for approval.

Your listing will only be reviewed by our editorial team once you’ve submitted it for approval. After a successful review, it will be published and displayed.

Here’s how to check the status of your listing:
Go to your dashboard, where all your listings are shown. To do this, click on your username in the top right corner and then select “My Area”. Under “My Listings”, you’ll see the current status of each entry.

You can find instructions on how to submit your listing for approval in this guide.

Please register using your details and, during the registration process, activate the option “Wir sind Mitglied im BEN e.V.”.

Then select the Pro subscription model and book it via the “kostenpflichtig buchen” button.

We will verify your BEN e.V. membership and, in this case, you will not be charged.

Note:
If you leave BEN e.V. and do not downgrade your subscription yourself, the regular costs for the Pro subscription will be charged.

No. These are two different websites and systems. When you register for the first time in the Berlin Convention Finder, you can create your own login details there.