How do I update my listing?

You’ve already created your listing and want to update the content? Excellent! Keeping your listing up to date ensures your offers remain attractive to event planners. Got new photos from a recent shoot? Show them off! Your address has changed? Let us know!

Naviguate to your dashboard where your entries are listed. To do this, click on your username in the top-right corner and then select “My Area”.

You will now see your listed entries. Click on “Edit” to the right of the entry you would like to update.

You will then be guided through the four tabs in which you can make your changes.

It is best to click “Save changes” after each update in every step. You will find the button at the bottom of each page when you scroll down.

This ensures your changes are saved as a draft. Nothing will be lost, and you can continue at a later time if needed.
Please note that drafts are not visible online, meaning your entry cannot be found by event planners and its potential remains unused.
We therefore recommend completing your entry and submitting it for approval as soon as possible to ensure maximum visibility.

Navigate through each step accordingly.

Describe your services in a way that convinces event planners of your offer.
We recommend writing SEO-optimised content to increase your visibility on Google and make it easier for planners to find you in search results.

Let event planners know about the sustainability measures you’ve implemented.
Do you avoid plastic completely or rely solely on renewable energy? Brilliant – we’d love to hear more!
Already certified? Even better – it builds trust.
Simply tick all the certificates you hold. You can select more than one.

Let event planners know what sustainability measures you’ve put in place.
Have you eliminated plastic completely or switched entirely to renewable energy? Fantastic – share the details with us!
Already certified? Even better – it helps build trust.
Just tick all the certificates you hold – multiple selections are possible.

To delete a photo, follow these steps:

• Open your entry and go to the "Images" section.
• Click "Remove" directly next to the photo you want to delete.
• Important: Do not click "Edit" first and then "Remove". This is a common mistake.

The photo is now deleted. You can then submit your changes for approval.

Show event planners what makes your offer stand out.
Select all categories and features that apply to your services – this ensures you appear more accurately in filter results and are found more often by planners.

Use the downloads section to provide relevant documents for event planners – such as floor plans, brochures or information sheets.
 

Adding downloads in the German entry

1. Navigate to the “Categories & Facilities” tab within your entry.
2. Scroll down to the “Downloads” section.
3. Click “Add download”.
4. Select the document by clicking “Choose file”. The document will then be uploaded.
5. Enter a name for the document in the “Description” field.
6. Click “Create download”.
7. Save your changes by clicking “Save changes”, or select “Submit changes for approval” if you have finished your updates and wish to publish them.

Adding downloads for the English version

1. Go to your dashboard and select “Translate” from the dropdown menu next to your entry.
2. Navigate to the “Texts & Media” tab. Here you will see the German documents you previously uploaded.
3. Click “Edit” to the right of the relevant document.
4. Then click “Remove”.
5. Upload the English document by selecting “Choose file”.
6. Add a name for the document and click “Update document”.
7. Save your changes via “Save changes”, or choose “Send changes to review” to submit them for approval.

You can save your changes as a draft at any time and continue later.
Please note that drafts are not visible online, meaning your listing’s potential remains untapped and planners won’t be able to find it.
We recommend completing and submitting your listing for approval promptly to ensure maximum visibility.

Happy with your updates? Brilliant!
Simply submit your content for approval. Our editorial team will review your listing and publish it once it meets our quality criteria.
You’ll receive an email notification as soon as your listing is live.
If your changes are rejected, it’s usually due to incomplete information or a breach of our quality standards.
In that case, please review your content. For any questions, feel free to contact us at berlinconventionfinder@visitBerlin.de.

If we reject your changes, it is usually due to a breach of our quality criteria or incomplete information.
Please review your content in this case. If you have any questions or require clarification, feel free to contact berlinconventionfinder@visitBerlin.de.

You can find detailed instructions on approval and publication here.