CCW CallCenterWorld Berlin
The CCW CallCenterWorld Berlin is Europe's largest event for customer service, communication and call centers. Within the framework of the congress, several precongress seminars, a strategic day, specialist forums and workshops will take place.
Find out how digital transformation is impacting your company's customer contact and how you can successfully prepare for the future!
- The latest findings on digitalization in customer service
- Data streams, mobile revolution, chatbot - the trends at a glance
- Assessments by Germany's Internet expert Sascha Lobo
location & access
airport Tegel (TXL)
airport Schönefeld (SXF)