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CCW 2024

  • Congresses
  • Events
The trade fair for international professionals in customer dialogue. Concentrated know-how from more than 40 speakers on digital disruption, artificial intelligence and the customer needs of the future. Two days of congress, including Innovation Day and Inspiration Day, present all important industry trends, new working environments, future-proof technologies and much more.

On three days of the trade fair, important companies in the industry will be presented digitally and/or physically. Participants can be inspired by innovative solutions for customer dialogue in the digital age.


  • 27 Feb

    09:00 o'clock

  • 28 Feb

    09:00 o'clock

  • 29 Feb

    09:00 o'clock

ECC - Estrel Hotel & Convention Center, Sonnenallee 225, 12057 Berlin